RE: Tact Is the Ability to Tell Someone to Go To Hell in Such A Way That They Look Forward To the Trip
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This is why asking for things in writing is so important. Visual signals and speech add two more dimensions of complexity. Don't trust videos, there is way more oppertunity to be decieved or persuaded through tone and stylization of voice, facial expressions, and body language.
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That is true, you just have to make sure even make in writing too.