LOH#80- E-COMMERCE PALAVA?

Hey guys

Here is This weeks post prompt with the #ladiesofhive community. Inviting @winniecorp @atyourservice to tell me their experiences and participate in this weeks contest prompt.

With the arrival of the global pandemic, online commerce has grown into something routine. Do you like shopping online? Have you had a bad purchase, the product you ordered did not arrive on time, or was not what was expected? Tell us about your experience or if you still don't buy online, tell us the reason

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The pandemic taught us a lot of things and E-commerce was the very first thing we all learnt. How to survive by purchasing our needs online. As well as the fact that we can worship and attend church from home. I remember during the pandemic was when I personally learnt to shop on line prior to that I never believed in buying things I couldn’t see first.

We learnt to buy and sell online, as a business woman I too partook in some online trading during the pandemic and it went well. I personally won’t defraud or cheat anyone so my products were standard and sent out correctly. I sold skin care items during the pandemic, it was a cool, fast and easy way to make money then. I choose to sell skin care because my major business which was event management was majorly affected by the pandemic as event required crowd which was prohibited.

Well, if I have to be very honest and frank, I haven’t really had a bad purchase or online defraud before per say, I have always been lucky, if I can put it that way, And here is why:

1. I try not to make purchases from funny looking online sites,
2. I study the page and make sure I see enough reviews that suggest that the page is functional and dependable and credible.
3. I make sure to check that the reviewer handles are for real and not fake pages created by the vendor. I see how many persons have bought, worn or used their items and the quality of the item on them.
   Am not saying for sure these will guarantee one from having a bad purchase online but at least it would minimize the number of times you would buy from online vendors that aren’t credible.

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Although I haven’t had a bad purchase I have definitely had a delayed order.
I remember the one time I made an order for a temporary hair color dye for my sister. Her husband was to travel by the weekend to go and visit them in the Uk and as usually she would want me to help her buy somethings from Nigeria and this hair dye was one of such things she wanted. Well they were credible as I had done my research and all. I choose three colors that she wanted and I placed my order quite alright.

The site stated that it would be delivered within two to three work days and that was perfect for me because I made the purchase over the weekend and I calculated that by Tuesday into the new week which was also the week my brother in-law was traveling by the weekend it would arrive and I would give it to him.

Tuesday came and there was no delivery made, I tracked my items on the logistic link that was provided and I saw that my Item was still in factory. I decided to chat with one of the customer care personnel and after sending her all the items details, she only just apologized and said it would be handled. She lied, because it wasn’t handled and by Thursday I still hadn’t gotten the items and my brother in-law was to leave on Saturday.

At this point I was beyond angry and irritated, for item I placed an order for last weekend, it’s almost another weekend and it still hadn’t gotten to me. My sister was already convinced that it was a scam Site I placed an order with, I knew it wasn’t because I had done a good research before purchasing from them, but at this point I was beginning to agree with my sister’s assumption.

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The weekend came, my brother in-law travelled and the item still hadn’t been delivered to me. I checked with the customer care personnel again and this time she said the item had left factory a few days go and it was in the hands of the logistics company to deliver it. I just got really pissed and removed my mind from the whole thing.

They eventually delivered the item, the Wednesday of the following week, that was a total of seven work days and one whole week and two days, for a delivery policy they said was two to three work days. I had to send them a mail advising them to be honest with their delivery policies next time. They sent an apology mail but it was already too late for apologies, my sisters husband had already travelled and the purpose for purchasing was defeated. We had to wait for another time her husband would visit them
again to take the hair dye along with him.

Well, this ordeal can’t and did not stop me from participating in E-commerce, till date I still buy things online. And I still partake in trading things online. People buy my banana bread and parfait via online order majority of the time. I think it is an easy and more convenient way to shop if only vendors can be sincere and credible. But the world we live in today has a lot of mean people and so these mean people spoil the trade for the credible sincere people.

Tell me your experience with online purchases.

Thank you for reading this post
See you in my next